SHIPPING & RETURNS

SHIPPING

DOMESTIC - Free standard shipping within Australia!

DOMESTIC with TRACKING - For security and delivery tracking $8.50

DOMESTIC EXPRESS - Next business day delivery with tracking $11.35 small orders and $16.40 larger orders

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INTERNATIONAL - Free standard shipping! 

INTERNATIONAL - For peace of mind add tracking for $20

INTERNATIONAL EXPRESS - Please contact to calculate your postage

INTERNATIONAL CUSTOMS - TIGERA cannot anticipate any taxes or charges incurred by your country’s Custom regulations.
Any additional taxes, fees, tariffs, import duties and surcharges levied by destination countries are the sole responsibility of the customer. TIGERA cannot determine the amount, if any, that will be charged so please check with the relevant authority in your country to ascertain any additional charges prior to purchase. Please be aware that this is a legal requirement out of our control. If you refuse to pay the customs of your country it will be returned to us at our expense and we will be forced to charge you the return fees from the refund of the original purchase price.

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RETURNS

We are more than happy to replace any damaged or faulty goods.  In the case that you receive your package in an unsatisfactory state, it is essential that you contact us as soon as possible. We will then make arrangements with you to return the goods for a fix, replacement, or a full refund (in this case the cost of shipping will be your responsibility).    

If you are unhappy with your purchase but the item is not faulty, we can arrange a return granted you contact us within 14 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns are only accepted on full priced items.